JUDGMENT

Hon'ble Sharad Kumar Sharma, J.

(Via Video Conferencing)

The petitioner before this Court in the present writ petition, is a statutory corporation and a distributing agency, engaged in distribution of the electricity to the consumers and their acts and actions are being governed by the provisions, contained under the Electricity Act, 2003, to be read with the Regulations, which are framed by the Uttarakhand Electricity Regulatory Commission (hereinafter to be referred as “UERC"), laying down the guidelines, parameters and the regulations, for the purposes of regulating the activities to be discharged by the petitioner in distribution of electricity to their respective consumers.

2. Brief facts, which engage consideration in the present writ petition are that, the respondent herein, had filed a complaint on 28.08.2020, before the Consumer Grievance Redressal Forum (hereinafter to be referred as “CGRF"), as constituted under sub Section (5) of Section 42 of the Electricity Act, 2003. In the complaint, which was thus instituted on the aforesaid date, it was numbered as Complaint Case No. 77 of 2020, Manjeet Kaur Vs. Executive Engineer EDD Rural UPCL Haldwani, wherein the compl