ORDER :

These Civil appeals arise out of a decision of the National Consumer Dispute Redressal Commission (NCDRC) delivered on 19th November, 2020 dismissing an interim application of the appellants for filing written submission or reply to a consumer complaint. The complaint was made on 15th March, 2018 by the respondents alleging deficiency in service on the part of the appellants over cancellation of allotment of certain commercial units in a shopping mall. Notice was issued by the NCDRC to the application of the respondents under Section 12 (1)(c) of the Consumer Protection Act, 1986 (which statute prevailed at the material point of time). On 18th April, 2019, when the matter was listed before the Commission, the appellants (respondents before the Commission) sought a week’s time to reply. On 23rd December 2019, the appellants filed reply to the application made under Section 12(1)(c) of the 1986 Act. That application, in substance, was to make the complaint in representative capacity. This application was allowed. The Commission had directed the appellants to file reply to the amended complaint within 30 days. The matter was adjourned till 21st May, 2020. The written submission