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IN THE HIGH COURT OF JUDICATURE AT BOMBAY
SANDEEP V. MARNE, J
Reliance General Insurance Company Ltd. – Appellant
Versus
Seven Islands Shipping Ltd. – Respondent
JUDGMENT:
A. THE CHALLENGE
1) The Petitioner-Insurance Company has invoked jurisdiction of this Court under Article 227 of the Constitution of India for assailing judgment and order dated 31 July 2023 passed by the National Consumer Disputes Redressal Commission dismissing First Appeal No.849/2021 filed by it and confirming the judgment and order dated 22 September 2021 passed by the Presiding Judicial Officer of State Consumer Disputes Redressal Commission, Maharashtra, Mumbai in Complaint No. CC/16/235.
B. FACTS
2) The first Respondent-Seven Islands Shipping Ltd. (Seven Islands) is an Indian shipping company operating its cargo and tanker ships for carriage of goods including oil to offshores of the country. Petitioner is a private insurance company engaged in the business of providing general insurance coverages of various types. It is duly licensed by the Insurance Regulatory and Development Authority of India since 23 October 2000. Respondent No.2 operates as an insurance intermediary and had facilitated the issuance of the insurance policy between the Petitioner and Respondent No.1.
3) Seven Islands, through its agent-Respondent No.2, expressed interest in seeking insurance covera
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