C. VISWANATH, RAM SURAT RAM MAURYA
Jaiprakash Associates Limited – Appellant
Versus
Deepti Kumar – Respondent
ORDER
Heard Mr. Krishnan Venugopal, Senior Advocate, assisted by Mr. Sumeet Sharma, Advocate, for the appellant and Mr. Piyush Sharma, Advocate, for the respondent-1, Mr. Devendra Kumar Singh, Advocate, for respondent-2, Mr. Mayank Singh, Advocate, for respondent-3. Mr. Aditya Parolia, Advocate, as an intervener, on legal issue.
2. Jaiprakash Associates Limited (opposite party-2) has filed above appeal from the order of State Consumer Disputes Redressal Commission, Uttar Pradesh, dated 24.10.2018, passed in CC/347/2016, partly allowing the complaint with cost of Rs.10000/- and compensation of Rs.20000/- and directing the appellant to return Rs.4778280/- with interest @18% per annum from the date of respective deposit till the date of actual payment, firstly to Axis Bank Limited (opposite party-3), who had advanced loan to the complainant and secondly the balance amount to the complainant.
3. The office has reported 89 days delay in filing the appeal. The appellant has filed IA/3673/2019, for condonation of delay. Cause shown is sufficient. The delay in filing the appeal is condoned.
4. Deepti Kumar (respondent-1) filed CC/347/2016 for directing Jaypee Infratech Limited and Jaipraka
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One-sided contractual terms - Appellant-Builder cannot seek to bind the Respondent with such one-sided contractual terms.
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Refund rights of consumers upheld despite payment issues, highlighting supplier's persistent obligation to deliver services as contracted under consumer protection principles.
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