ORDER

The present Consumer Complaint has been filed under Section 21(a)(1) of the Consumer Protection Act, 1986 (for short “the Act”) by M/s Shital Fibres Ltd. (hereinafter referred to as the ‘Complainant/Insured) against Opposite Party Bharti AXA General Insurance Co. Ltd. Upon Application being IA / 7418 / 2022 filed, vide Order dated 12.08.2022, the name of the Opposite Party, Bharti Axa General Insurance Co. Ltd. has been changed to ICICI Lombard General Insurance Co. Ltd. (hereinafter referred to as Opposite Party/Insurer), alleging that the later was wrong in denying the claim of losses incurred by the Complainant.

2. According to the Complaint, the brief facts of the case are that the Complainant Company got constructed a building at Plot No.C-81, Focal Point, Jalandhar, Punjab, in December, 2007 under the supervision of M/s. Gosai & Associates, an experienced government approved Architect. Initially the Building, Plant, Machinery & Stocks were insured with different insurance companies but in the year 2011, the Insurance Policies were shifted to Opposite Party, M/s. Bharati AXA General Insurance Co. Ltd, (now known as ICICI Lombard General Insurance Company Ltd.) The polici