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NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION, NEW DELHI
Ram Surat Ram Maurya, Presiding Member and Dr. Inder Jit Singh, Member
Rupali Bahl – Complainant
versus
M/s. Ireo Grace Realtech
Private Limited and Ors. – Opp. Parties
Consumer Case No.107 of 2019, Consumer Case No.1301 of 2017, Consumer Case No.1302 of 2017, Consumer Case No.1322 of 2017, Consumer Case No.1400 of 2017, Consumer Case No.1698 of 2017, Consumer Case No.1699 of 2017
Consumer Case No.196 of 2019, Consumer Case No.1972 of 2018, Consumer Case No.2282 of 2017, Consumer Case No.2476 of 2017, Consumer Case No.2497 of 2017, Consumer Case No.2795 of 2017, Consumer Case No.2796 of 2017, Consumer Case No.554 of 2017
Decided on 23.1.2023

Counsel for the Parties:
For the Complainant:Mr. Deepak Kr. Khushalani, Advocate, Mr. Rahul Kumar and Mr. Ram Avtaar, Complainant in person Mr. Aditya Parolia, Advocate Ms. Sumbul Ismail, Advocate Ms. Priya, Advocate Mr. Subhash Oberoi, Advocate Mr. Varun Bhandari, Advocate
For the Opp. Party:Mr. Sameer Chaudhary, Advocate, Mr. Rahul Ahuja, Mr. Gaurav Sharma, Advocate, Ms. Ruchi Kumar, Mr. Chaitanya Bansal, Advocates, Ms. Sadhvi Swaroup, Advocate Mr. Arvind Lamba, Advocate Mr. Sunil Mund, Advocate with Ms. Archana Yadav, Advocate for OP-3

IMPORTANT POINTS
(1) Developer - In the present case, the developer is guilty of committing unfair trade practice as such, it is not entitled to forfeit any amount.
(2) Contractual obligation - That in the matter of contractual obligation, there is no scope for compensation for mental agony and harassment.


Headnote:

Consumer Protection Act, 1986 – S.12(1)(a)[Consumer Protection Act, 2019 – S.35(1)(a)] - Services – Real Estate – Allotment of Flat / Plot – Delayed Possession – refund of amount – ordered – contractual matters – No scope for compensation for mental agony and harassment - in the present case, the developer is guilty of committing unfair trade practice as such, it is not entitled to forfeit any amount. The developer has cancelled the allotment was 05.01.2017 but did not returned the money deposited by the complainant – Also, that in the matter of contractual obligation, there is no scope for compensation for mental agony and harassment – On facts, There is dispute in respect of rate of interest between the parties. The counsel for the complainants stated that Haryana Real Estate (Development and Regulation) Rules, 2017 provides for the interest, 1.5% per annum above the market rate, in case of refund – Therefore, the complaints are partly allowed. IREO Grace Realtech Private Limited is directed to refund entire money deposited by the complainants. [Paras 8 to11].

Result: Complaint allowed.

ORDER

Heard Mr. Deepak Kr. Khushalani, Advocate, for the complainant and Mr. Sameer Chaudhary, Advocate, for the opposite parties.

2. Above bunch of the complaints have been filed against same opposite parties in respect of same project “The Corridors”. The complainants in these complaints sought for the relief of refund while the opposite party claimed for forfeiture of “earnest money” as such these complaints are decided together. For appreciating the controversy between the parties, the facts of CC/107/2019 are mentioned in the judgment. Necessary facts of the complaints are given in a table below:—

Complaint No.

Complainant Name

Unit No.

Date of Booking

Total  Payment

CC/107/2019

Rupali Bahl

CD-B1-09-903

14.03.2013

Rs.5855264/-

CC/196/2019

Ankur Pasari

CD-A5-10-1002

01.05.2014

Rs.6605147/-

CC/554/2017

Vineet Kapila

CD-C5-03-303

18.05.2013

Rs.2458000/-

CC/1301/2017

Hemant Upadhyaya

CD-C10-03-304

22.03.2013

Rs.5590920/-

CC/1302/2017

Yash Pal Narang

CD-C8-08-801

22-03-2013

Rs.5486965/-

CC/1322/2017

Rahul Kumar

CD-C4-10-1001

14.03.2013

Rs.9553879/-

CC/1400/2017

Ram Avtar

CD-A9-08-802

04.03.2013

Rs.3700000/-

CC/1698/2017

Jaswinder Kaur & Karanveer  Singh

CD-C-8-09-904

01.03.2013

Rs.4078437

CC/1699/2017

Sushil Goel & Abhilasha Goyal

CD-C11-12-1203

08.03.2013

Rs.6731802/-

CC/1972/2018

Neeraj Suri & Shvetal Mishra

CD-C7-11-1101

14.05.2013

Rs.2457910/-

CC/2282/2017

Kanwardeep Singh

CD-A5-14-1402

22.03.2013

Rs.8190991/-

CC/2476/2017

Manoj Kumar Bahri

CD-A6-03-302

25.03.2013

Rs.9554400/-

CC/2497/2017

Jitender Kumar Jain & Juhi Jain

CD-A5-04-404

05.03.2013

Rs.300000-

CC/2795/2017

Shekhar Bhatnagar

CD-C3-01-102

08.03.2013

Rs.5606804/-

CC/2796/2017

Sarita Goel

CD-A7-02-201

13.03.2013

Rs.6199627/-

3. Rupali Bahl has filed CC/107/2019, for directing the opposite parties to (i) refund Rs.5855264/- with interest @20% per annum from the date of respective deposit till the date of actual payment, (ii) pay Rs.500000/-, as compensation for mental agony and harassment and litigation cost; and (iii) any other relief which is deemed fit and proper in the facts and circumstances of the case.

4. In CC/107/2019, the complainant has stated that the opposite parties were companies, registered under the Companies Act, 1956. They were engaged in the business of development and construction of group housing project and selling its unit to the prospective buyers. Opposite parties-2 to 5 were the owners of the project land. Under a Collaboration Agreement dated 05.03.2013, between the opposite parties, the work of development, construction and sale etc. of the group housing project was assigned to IREO Grace Realtech Private Limited (the developer). The developer launched a group housing project, in the name of “The Corridors” at villages Dhumaspur and Maidwas, Golf Course Extension Road, Sector-67-A, Gurgaon, in the year 2012 and made wide publicity of its facilities and amenities. The developer invited booking applications and started collecting money before grant of development licence. The complainant approached the developer and inquired about the price of the flat. The developer informed that Rs.8750/- per sq.ft. as basic sale price the flat which included one car parking space, Rs.327.91 per sq.ft. as Development Charges, Rs.100/- per sq.ft. as Interest Free Maintenance Security, Rs.50/- per sq.ft. as Interest Bearing Replacement Fund and Rs.2.5 lacs

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