JUDGMENT

Gautam Chourdiya, President—This appeal, filed under Section 41 of the Consumer Protection Act 2019 (hereinafter called “the Act” for short), is directed against order dated 26/11/2021 passed by District Consumer Disputes Redressal Commission, Kabirdham (hereinafter referred as “District Commission” for brevity), in Complaint Case No.CC/2021/01 filed by the complainant/respondent No.1 herein, whereby the opposite party No.1/appellant herein was held deficient in service and partly allowing the complaint the opposite party No.1/appellant Insurance Company was directed to pay the opposite party No.2/respondent No.2 Bank, the remaining amount of loan obtained by the deceased Kamlesh Sharma. It was also directed that if the loan amount has been repaid by the complainant to the opposite party No.2 Bank, then the opposite party No.1 Insurance Company shall pay the amount of loan to the complainant/respondent No.1 adjusting the amount of premium Rs.31,349.06 returned by the insurance company. Apart from that the opposite party No.1/appellant insurance company was also directed to pay the complainant Rs.50,000/- as compensation for mental agony and Rs.3,000/- as cost of litigation