ORDER

Heard Mr. Karan Mehra, Advocate, for the complainant and Mr. Amit Kumar Singh, Advocate, for the opposite party.

2. M/s. Abhay Ispat (India) Private Limited (the Insured) has filed above complaint for setting aside repudiation letter dated 07.12.2017 and directing National Insurance Company Limited (the Insurer) to pay (i) Rs.16223193/- along with interest @18% per annum from the date of loss till actual payment, towards the insurance claim; (iii) Rs.5/- lacs, as the compensation for mental agony and harassment; (iv) the cost of litigation and (iv) any other relief which is deemed fit and proper, in the facts and circumstances of the case.

3. The facts as stated in the complaint and emerged from the documents are as follows:—

(a) M/s. Abhay Ispat (India) Private Limited (the Insured) was a company, registered under the Companies Act, 1956 and engaged in the trade of galvanized steel coils and hot rolled plates. The Insured had a tie up with steel service centre at MIDC Taloja Navi Mumbai and warehouses at various places, including inter-alia at MIDC Taloja, Ahmedabad, Chennai, New Panvel etc.

(b) National Insurance Company Limited (the Insurer) was a public sector corporat