ORDER

This consumer complaint has been filed under section 21(a)(i) of the Consumer Protection Act, 1986 (in short, the ‘Act’) against the opposite parties on the ground that opposite party no. 1/bank was guilty of deficiency in service in having lost the original title documents pertaining to his property which were deposited with the opposite party no. 1 from whom a housing loan was obtained by the complainant.

2. The complainant states that the opposite party no.1 sanctioned a housing loan of Rs.1,86,00,000/- on 11.04.2016 for the purchase of site no. 474 B, Ideal Homes Cooperative Building Society Ltd., Sector B, Ideal Homes Township, Kenchenahalli, Rajarajesh-wari Nagar, Bangalore to be repaid over 20 years at a monthly EMI of Rs 1,72,769.50 per month. Upon execution of the Sale Deed before the Sub Registrar, Rajarajeshwari Nagar on 22.04.2016, the following papers were retained in original by the opposite party 1/bank as security: (i) Registered Sale Deed dated 22.04.2016 bearing registration no. 303/2016-17; (ii) Registered Sale Deed dated 24.03.2016 bearing registration no. 7380/2015-16; (iii) Possession Certificate issued by Ideal Homes Society; (iv) BDA Khata; (v) BBMP Kh