NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION, NEW DELHI
Sudip Ahluwalia, Presiding Member and AVM J. Rajendra, AVSM VSM (Retd.), Member
Chandigarh Housing Board – Appellant
versus
Karnial Singh – Respondent
First Appeal No.1134 of 2016
(Against the Order dated 07/04/2016 in Complaint No. 208/2015 of the State Commission Chandigarh)
Decided on 17.8.2023
Consumer Protection Act, 1986 – Section 19[Consumer Protection Act, 2019 – Section 51] – Real estate – Flat Buyers Agreement – Builder failed to complete construction and deliver physical possession within 18 months – State Commission partly allowed Complaint and directed Opposite Party to refund deposited amount along with 12% interest and Rs.50,000 as litigation costs – Impugned Order of State Commission is modified to the extent that while Appellant is held entitled to forfeit 10% only of initial deposit of Rs. 15.00 lakhs, and not of entire sale consideration as mentioned by State Commission, but Appellant is also held entitled to have no liability for paying any interest on balance amount as refundable to Respondent/Complainant. (Paras 18 and 19)
Result: Appeal allowed in part.
ORDER
Sudip Ahluwalia, Presiding Member—This Appeal has been filed by the Appellant/Opposite Party against the Respondent/Complainant challenging the impugned Order dated 07.04.2016 passed by the State Consumer Disputes Redressal Commission, U.T., Chandigarh, in Consumer Complaint bearing No. 208 of 2015. Vide such Order, the State Commission had partly allowed the Complaint.
2. The brief facts of the case are that the Complainant had applied for allotment of a Flat comprising of 3 bedrooms vide Application Form No. 14103 under General Self Financing Housing Scheme, 2008, at Sector 63, Chandigarh, for Rs.70,28,135/- as per the Acceptance-cum-Demand Letter dated 25.11.2011. It was submitted that the Complainant had paid a total sum of Rs.44,40,547/- and only Rs.25,87,588/- remained as the balance sum. It was the further case of the Complainant that the Opposite Party had failed to issue Allotment Letter due to which there was no time prescribed in the ACD Letter for the delivery of possession. However, it was understood that the Opposite Party could claim the last instalment only on completion of the construction which was due after 18 months of issue of the letter dated 25.11.2011 i.e. by 25.05.2013. But the Opposite Party failed to complete the construction and deliver physical possession within 18 months. Moreover, instead of completing the construction, the Opposite Party issued a Show-cause Notice dated 12.05.2015 to the Complainant regarding Cancellation of Allotment and was given an opportunity to appear before the Opposite Party, but the Complainant was not attended by any competent person on the said date. Again, Show-cause Notices dated 03.06.2015 and 15.06.2015 were issued. Thereafter, the Opposite Party demanded payment of the balance amount of Rs.25,87,588/- and interest/penalty of Rs.51,18,057/- on the delayed payments totalling to Rs.76,05,645/-. Consequently, the Complainant served a Legal Notice dated 01.07.2015 on the Opposite Party. Thereafter, the Complaint was filed before the Ld. State Commission alleging unfair trade practice and deficiency in services by the Opposite Party by seeking directions to the Opposite Party to withdraw the Show-cause Notice and not cancel the Flat, and not to charge the remaining amount of Rs.25,87,588/- and Rs.51,18,057/- from the Complainant since the Opposite Party was unable to complete the construction and deliver possession in time. The Complainant further prayed for delivering possession of the Flat, Rs.2,00,000/- as compensation, and Rs.50,000/- as litigation costs.
3. The Opposite Party appeared before the Ld. State Commission and resisted the Complaint and denied all the allegations thereby denying deficiency in service on its part. It was contended that the Complainant had defaulted in timely payments as per the schedule of payment provided in Acceptance-cum-Demand Letter. It was stated that as per Clause 13 of the Scheme of Allotment, the Complainant was entitled to delivery of possession of the allotted unit only if he paid all his dues i.e., 100% payment of the allotment price along with interest, and further completed all the formalities and executed all the documents as per the scheme of allotment. There was no such Agreement under the Scheme providing that time was the essence of the contract; rather 100% payment of the entire consideration was the essence. It was the case of the Opposite Party that applications had been invited for allotment of Flats under the Self-Financing Scheme called ‘General Self Financing Housing Scheme, 2008’ which was constructed on the basis of ‘Self-Finance’ of each of the allottee and every allottee was required to make the entire payment before getting the possession because entire construction of the Flat was to be made with the finance/money of all the allottees. Therefore, prior payment of the entire consideration was a mand
In the event of allotment of flat, forfeiture of initial deposit on refund amount cannot be exorbitant.
Forfeiture of earnest money beyond 10% of the sale price without evidence of actual loss is unreasonable; hence, only reasonable deductions from consumer funds are permissible.
Housewife - Complainant is a housewife and there is nothing on record to show that she is engaged in any visible commercial activity.
(1) Breach of reciprocal contractual obligations – A commercial document ought not to be interpreted in a manner that arrives at a complete variance with what may originally have been intention of pa....
Failure to adhere to mandatory payment schedules in housing scheme allotments, particularly involving a delay of over three years, constitutes a valid ground for automatic cancellation under contract....
Cancellation of allotment of plot – No deficiency in service as no claim for allotment of alternative plot made by Complainant.
A developer cannot enforce one-sided contractual terms on consumers. When an agreement is presented on a take-it-or-leave-it basis without room for negotiation, it constitutes an unfair trade practic....
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