KERALA STATE CONSUMER DISPUTES REDRESSAL COMMISSION, THIRUVANANTHAPURAM
K. Surendra Mohan President, Ajith Kumar D., Judicial Member and Radhakrishnan K.R., Member
Mary Johny – Appellant
versus
Madhuraj and Anr. – Respondents
First Appeal No.108 of 2015
Decided on 13.12.2023
Consumer Protection Act, 1986 – Section 15[Consumer Protection Act, 2019 – Section 41] – Services – Real Estate – Allotment of Flat / Plot – Delayed Possession – The complainant had caused production of Exhibit A6 which is not in respect of the house of the complainant. In Exhibit A3, the agreement executed between the complainant and the 1st opposite party, there is no stipulation regarding the construction of a compound wall, gate and bore well – The complainant had also suppressed certain vital facts in the complaint. She had issued a cheque which was returned unpaid. As per the terms of the agreement, if there is any delay in effecting the payments, the stipulation regarding the period for completion will vary – On an overall consideration of the entire evidence, it could be seen that the complainant had miserably failed in establishing her case of deficiency in service and unfair trade practice attributed against the opposite parties. This being the real state of affairs ordering a remand would cause additional hardships to the parties to the list as no useful purpose would be served in doing so – Appeal dismissed, impugned order affirmed. [Paras 7 to 10].
Result: Appeal dismissed.
JUDGMENT
Ajith Kumar D., Judicial Member—The appellant is the complainant in C.C.No.411/2014 on the file of the Consumer Disputes Redressal Commission, Kozhikode (the District Forum for short). The District Forum has dismissed the complaint as per the order dated 17.12.2014. Being aggrieved by the aforesaid order the appeal has been filed.
2. The appellant had originally filed a complaint before the District Forum Malappuram as C.C.No.148/2012. Later, as per the order of the State Commission dated 10.06.2014, in transfer application No.01/2014 the case was transferred from the District Forum, Malappuram which was taken on file as C.C.No.411/2014 of the District Forum, Kozhikode. The pleadings contained in the complaint in brief are as follows:
3. The opposite parties were conducting the business of construction Villas in the name and style as Alloos Builders. The opposite parties had contacted the complainant and they had entered into an agreement to construct a residential building of 1082sq.ft. with a compound wall, gate and bore well. The opposite parties assured that the construction would be completed and possession of the premises would be given before 23.12.2012. A written agreement was also executed between the daughter of the complainant and the opposite party on 23.02.2011. As per the agreement, the total amount to be paid to the opposite party was fixed as Rs.19,90,820/-(Rupees Nineteen Lakhs Ninety Thousand Eight Hundred and Twenty only). The complainant had paid Rs.16,42,000/-(Rupees Sixteen Lakhs Forty Two Thousand only) to the opposite parties by way of cheque and direct payment. So far, the construction of the residential building was not completed by the opposite parties. According to the complainant, the opposite parties had effected construction worth for a total amount of Rs.5,30,000/-(Rupees Five Lakhs Thirty Thousand only). The cost of the construction put up by the opposite party was assessed by a licensed building supervisor. Though the complainant had contacted the opposite party to complete the construction, they asked further money from the complainant. Complainant had raised funds by availing loans from several individuals and the bank. Even after spending a huge amount, the complainant was constrained to stay in a rented house. The complainant had initiated criminal prosecution against the opposite parties with the Perinthalmanna Police as crime no.591/2012. The complainant had incorporated the details pertaining to the entire remittance made as endorsed in the karar. She would seek for a direction to the opposite parties to return Rs.16,42,000/-(Rupees Sixteen Lakhs Forty Two Thousand) being the amount received by the opposite parties along with interest and costs.
4. The opposite parties had entered appearance and filed a version by admitting the execution of the agreement for constructing a building with a built up area of 1082sq.ft. in five cents. But there was no conditions in the agreement regarding the construction of a compound wall, gate and bore well. The total consideration for the construction of the built up area of 1082sq.ft. was fixed as Rs.19,90,820/-(Rupees Nineteen Lakhs Ninety Thousand Eight Hundred and Twenty only). The extra amount of Rs.40,820/-(Rupees Forty Thousand Eight Hundred and Twenty) is in respect of the extra work carried out for 26.39sq.ft. @Rs.1570/- per sq.ft. The rate pertaining to the extra work was also stipulated in the karar. The booking of the Villa by the complainant was made ten months back on 13.03.2012. But the agreement was executed only on 21.03.2013. In the agreement there was an offer for the completion of the construction within twelve months i.e. by 23.03.2012. There was no purposeful delay on the part of the 1st opposite party. The structure was constructed on 10.10.2011. Initially, the built up area of the house was fixed as 1082sq.ft. But subsequently, an additional area of 26.39sq.ft. was also constructed for which an additional amount was adde
Remand – Ordering a remand would cause additional hardships to the parties to the list as no useful purpose would be served in doing so.
Commercial Purpose — All shop rooms are commercial buildings, at the time of issuing building permits. This is not the deciding factor that the complainant was planning to use the shop for commercial....
Court upheld the lower forum's findings of service deficiency and justified compensation due to incomplete and defective work.
Absence of Evidence – In the absence of evidence produced by the complainant in the form of terms of contract entered into between the parties, bills for such alleged items procured in excess, and ev....
A complaint under the Consumer Protection Act must be dismissed based on merits rather than summarily if admitted.
Owing of House – The desire of a person to own a house of his own is sacred and sacrosanct. It was to satisfy the said desire of the complainant that he had parted with such a huge amount, raising pa....
Login now and unlock free premium legal research
Login to SupremeToday AI and access free legal analysis, AI highlights, and smart tools.
Login
now!
India’s Legal research and Law Firm App, Download now!
Copyright © 2023 Vikas Info Solution Pvt Ltd. All Rights Reserved.