ORDER

The present Revision Petition has been filed by the Petitioner under Section —-21(b) of the Consumer Protection Act, 1986 (the “Act”) against impugned order dated 14.11.2017, passed by the Tamil Nadu State Consumer Disputes Redressal Commission, Chennai (‘for short ‘State Commission’) in First Appeal No.464 of 2012. In this appeal, the Complainant appeal was allowed partly, thereby set aside the Order dated 30.04.2012, passed by the District Consumer Disputes Redressal Forum, Chennai, South (For short “District Forum”) in Consumer Complaint No. 684 of 2009, wherein the Complaint filed by the Complainant (Respondent No. 1 herein) was dismissed.

2. For convenience, the parties in the present matter are denoted as per their positions in the Consumer Complaint before the District Forum. S. Ramu is identified as the Complainant (Respondent No. 1 herein). Meanwhile, M/s. HDFC Bank Ltd. is identified as OP-1 Bank (Petitioner herein) & M/s. TTK Health Care Services Pvt. Ltd is identified as OP-2 (Respondent No.2 herein), in the present matter.

3. In brief, the OP-1 Bank issued a credit card named “HDFC Bank Health Plus Credit Card” in 2003, providing cashless medical reimbursement be