ORDER

The present Revision Petition has been filed by the Petitioner/Opposite Party No.1 Bank in the Complaint against the Order dated 29.12.2015, passed by the State Consumer Disputes Redressal Commission, West Bengal, Kolkata (for short “the State Commission”) in FA/641/2014 whereby the State Commission partly allowing the Appeal filed by the Petitioner has modified the Order dated 30.4.2014 passed by the District Consumer Disputes Redressal Forum, South 24 Parganas, Alipore (for short “the District Forum”) in C.C. Case No.321/2013. The District Forum has directed the Petitioner to pay compensation of Rs.5,00,000/- to the Complainant for its deficiency in service which in Appeal the State Commission has reduced to Rs.2,25,000/-.

2. Brief facts of the case are that the Respondents Nos.1 and 2 (Original Complainants Nos. 1 and 2) obtained a House Building Loan (A/c No.04775110000045) from the Petitioner Bank in December 2011 with terms and conditions of repayment of the same by debiting EMI of Rs.13,371/- on 28th day of each month, from the joint Savings Bank Account No.404710110005224, Customer I.D. No.118851800, of the Respondents. In this process, the credit balance in the said