NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION, NEW DELHI
AVM J. Rajendra, AVSM VSM (Retd.), Presiding Member
Oriental Insurance Company
Limited and Ors. – Petitioners
versus
Md. Israil – Respondent
Revision Petition No.1744 of 2013
(Against the Order dated 10/12/2012 in Appeal No. 237/2010 of the State Commission Jharkhand)
Decided on 11.1.2024
Consumer Protection Act, 1986 – Section 21(b)[Consumer Protection Act, 2019 – Section 58(1)(b)] – Services – Insurance – Breach of Policy – There is no third-party claim under dispute and the claim in question is that of owner/ insured himself who allowed the vehicle to be driven by a person who has no valid driving license to drive the said vehicle, which had met with the accident. This is in in breach of Motor Vehicles Act as well as terms of the insurance contract in question. Therefore, the Complainant is not entitled for any relief from the insurer under the policy in question – Thus, the impugned order dated 10.12.2012 passed by the learned State Commission is set aside. Accordingly, the Revision Petition is allowed. [Paras 10 to 17].
Result: Petition allowed.
ORDER
The present Revision Petition has been filed by the Petitioner under Section 21(b) of the Consumer Protection Act, 1986 (the “Act”) against impugned order dated 10.12.2012, passed by the State Consumer Disputes Redressal Commission, Jharkhand, (the ‘State Commission’) in First Appeal No. 237/2010. In this appeal, the Appeal of Petitioners/Opposite Parties (OPs) was allowed in part and reduced the compensation from Rs.1,00,000 to Rs.75,000. Vide the Order dated 04.06.2010, the District Consumer Disputes Redressal Forum, Dhanbad (the “District Forum”) in Consumer Complaint No. 308 of 2009 allowed the complaint filed by the Complainant/Respondent in part.
2. There was 21 days delay in filing the Revision Petition. Vide Order dated 12.02.2014, this Commission condoned the delay.
3. For the convenience, the parties are referred to as placed in the original Complaint filed before the District Forum.
4. Brief facts of the case, as per the Complainant, are that he is the owner of truck No. JH-10-F-6021. It was properly insured under Package Policy No. 2947 with the Opposite Parties (OPs) from 30.09.2007 to 29.09.2008. On 04.06.2008, the said truck was involved in a collision with another truck, resulting in significant damage. The incident was reported both to the Gourhar Police Station (Case No. 23/08 dated 05.06.2008) and OPs. A surveyor appointed by the OPs assessed the loss to be around Rs.1,30,000. Subsequently, the truck underwent repairs, and a claim was submitted. However, the OPs repudiated the claim on the grounds that at time of the accident the driver of the Complainant’s vehicle did not have a valid driving license.
5. Aggrieved by the repudiation of the
claim, the Complainant filed Consumer Complaint (No. 308 of 2009) before the District
Forum seeking relief of Rs.1,30,000 towards loss; Rs.20,000 as compensation for harassment; and Rs.5,000 for litigation cost.Top of Form
6. Upon notice, the OPs filed their reply, denying the claim of the Complainant and contended that the claim was denied due to the insured deliberately breaching the terms and conditions outlined in the insurance policy, rendering the claim void and illegitimate. The repudiation of the claim stemmed from the charge-sheeted driver, Md. Nizam, holding an invalid and ineffective driving license. Further, the OP clarified that Md. Kaisar was not the primary driver of the mentioned vehicle at the time of the reported accident, as it was being driven by Md. Nizam.
7. The District Forum vide order dated 04.06.2010 allowed the complaint in part and granted the following relief:—
“… From the perusal of the policy Bond it is clear that on the date of accident the vehicle was insured with the O.P, the copy of F.I.R. reveals that there was an accident of the vehicle charge-sheet contained therein reveals that Md. Nizam was the driver on the date of the accident of the vehicle, the photocopy of driving license Annexed therein reveals that the driving license of Md. Nizam was valid up to 14.5.2010 while the accident took place on 4.6.08. Money receipt dt. 11.08.08 transpires that the complainant is incurred expenses to the tune of Rs.1,27,000/- in repairing the said damaged vehicle. We have also perused the citation reported In (1) 1996 (1) CPR 91 (NC) Jitendra Kr. Vs. Oriental Insurance Co. Ltd. (2) 2001 (4) CPR 181 Sabey Ram Sharma Vs. The New India Assurance Co. Ltd., H.P. State commission (3) 2009 (3) CPR 48, New India Assurance Co. Ltd. Vs. Geeta Devi, Jharkhand State Commission from the dicta of the aforesaid authorities, we hereby opine that the repudiation of the claim of the complainant is wrong and the complainant is entitled to have the reliefs.
Accordingly, the OP is hereby directed to pay Rs.1,00,000/- (One Lakh) as lump sum amount for expenses of repairing along with cost of Rs.2000/- as a litigation cost within 30 days from the date of order i.e., 4.6.2010.
The case is allowed in part on contest with cost and finally disposed of.
8. Being a
Jitendra Kumar vs. Oriental Insurance Co. Ltd. and Ors.
United India Insurance Co. Ltd. vs. Lehru and Ors.
Burden of Proof – The court cannot lay down any criteria as to how said burden would be discharged, inasmuch as the same would depend upon the facts and circumstance of each case.
Contract of Insurance - A contract of Insurance between the concerned parties is on the principle of “Uberrima fides” i.e. absolute good faith on part of both the contracting sides.
(1) Sanctity of Concurrent Findings – When both the District Forum and the State Commission agree on a finding of fact (in this case, the validity of the document), the National Commission will not d....
“Insurance Company cannot be absolved of the liability toward the insured on ground that the driver was not holding a valid licence unless the insurer proves that the insured was negligent.”
An insurer cannot repudiate claims based solely on the validity of a driver's license when the incident occurred with the vehicle stationary, demonstrating deficiencies in service under the policy.
(1) Limited Scope of Revisional Jurisdiction – The NCDRC, under Section 21(b) of the 1986 Act (pari materia to Section 58(1)(b) of the 2019 Act), cannot act as a second court of appeal. It cannot int....
Learner License is a valid driving licence.
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