SRIKANT PANDEY, MONIKA MALIK
Bank of India – Appellant
Versus
Balram Singh – Respondent
ORDER
Dr. (Mrs) Monika Malik, Member—This appeal by the opposite parties/appellants is directed against the order dated 02.05.2017 passed by the District Consumer Disputes Redressal Commission, Bhopal (for short the ‘District Commission’) in C. C. No. 947/2016 whereby the complaint filed by the complainant/respondent is allowed.
2. Brief facts of the case as narrated by the complainant are that he after closing his bank account number 3443 ledger folio number 17/43 from the branch-Dhar Naka, Mhow, District-Indore he got transferred the deposited amount of Rs.20,081.35/- in the opposite party no.1-bank. It is alleged by the complainant that he repeatedly enquired about deposited amount from the opposite party no.1-bank, but the bank did not give him any details. Thereafter on 22.03.2016, 18.06.2016 and 13.08.2016 he made written request to the opposite parties but the opposite parties refused to give any information stating that the matter is old. The complainant therefore alleging deficiency in service on part of the bank filed a complaint before the District Commission seeking deposit of Rs.20,081/- along with compensation of Rs.2,00,000/- and costs of Rs.50,000/-.
3. The opposite
Revisional Jurisdiction – Concurrent decisions of District Forum & State Commission cannot be set aside by this National Commission as it cannot go into re-appreciation of evidence.
(1) “Deficiency” – Section 2(11) defines deficiency as any fault, imperfection, shortcoming, or inadequacy in the quality, nature, and manner of performance which is required to be maintained by or u....
Liability for non-refund of deposits – A financial institution or entity cannot escape liability for non-refund of deposits by merely denying the transaction or the relationship in its pleadings. Whe....
“Since the Bank after following the due procedure, transferred the fund through net banking, any deficiency in service on part of Bank ruled out.”
Banking services – Deficiency in service – Depriving senior citizen of lawful money for about five years.
(1) Real Transactions – Without ascertaining the real transactions which culminated into the withdrawal of the funds no liability could be fastened upon the opposite party.(2) Implead – The complaina....
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