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2024 Supreme(Ker) 1498

SHOBA ANNAMMA EAPEN
Assistant Executive Engineer Electrical – Appellant
Versus
P. M. Joseph – Respondent


Advocates:
Advocate Appeared:
For the Appellant : ADV SRI.P.A.AHAMED, SC, KERALA STATE ELECTRI
For the Respondent: SRI.ASHWIN SETHUMADHAVAN, SRI.A.JAYASANKAR, SRI.MANU GOVIND, SMT.B.MEERA, SRI.S.SABARINADH

JUDGMENT :

This writ petition is filed by the Kerala State Electricity Board (for short, “the KSEB”) seeking to quash Ext.P5 order issued by the second respondent, the Consumer Grievance Redressal Forum.

2. The facts of the case, in brief, are as follows:-

The first respondent/consumer filed Ext.P1 complaint before the second respondent alleging shortcomings/defects in the service of the KSEB regarding non-service of notice to defaulting consumers, noticing that the KSEB is in the practice of issuing demand and disconnection notice to the consumers in general. The main grievance of the first respondent was that the KSEB is not issuing a separate notice of disconnection before the disconnection is effected. Though the first respondent did not receive any such notice, apprehending that he will also be served with such a notice, he requested the Chairman of KSEB to start issuance of a legally prescribed notice for disconnection. Since there was no reply, he approached the second respondent with the complaint. The Secretary (Administration) of the KSEB filed an objection, contending that the first respondent has no allegation or grievance that the KSEB had done anything against him, which

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