Repudiation on Technical Grounds - Insurance companies often attempt to deny claims based on technical issues such as delays, missing documents, or procedural lapses. Courts have consistently emphasized that such technical grounds should not be used to unfairly reject genuine claims. The duty of insurers is to satisfy genuine claims, not to repudiate them solely on technicalities DIVISIONAL MANAGER, ORIENTAL INSURANCE COMPANY LTD. VS SRI SWAPAN SAHA - Consumer, United India Insurance Co. Ltd. VS Sushil Kumar Godara - Consumer.
Acceptance of Premium Does Not Bar Liability - After accepting premiums, insurers cannot escape liability by citing technical reasons like improper parking or delayed notification, especially when the claim is otherwise valid and genuine United India Insurance Co. Ltd. VS Sushil Kumar Godara - Consumer.
Guidelines Against Unjust Rejection - Regulatory authorities, such as the Insurance Regulatory and Development Authority, have issued guidelines discouraging insurers from repudiating claims on technical grounds when the claims are genuine and the reasons for delay or procedural lapses are justifiable New India Assurance Company Ltd VS Shankar Chakrawarti through Attorney Holder - Consumer.
Delays and Delay in Reporting - While delays in reporting or filing claims can be factors, courts have held that delays alone should not lead to automatic repudiation if the claim is genuine. The insurer's obligation is to settle genuine claims, even if there are procedural delays, provided the delay is not unreasonable Shriram General Insurance Company Ltd. VS Naresh Sharma - Consumer, New India Assurance Company Ltd VS Shankar Chakrawarti through Attorney Holder - Consumer.
Claims Based on Fraudulent or Deliberate Acts - Claims involving deliberate acts such as setting fire intentionally or fraudulent claims are legitimate grounds for repudiation. Evidence of fraud or misrepresentation can justify rejection of the claim CHOUDHARY BARDANA VS CHOLA M. S. GENERAL INSURANCE COMPANY - Consumer.
Claims Rejected on Technical Grounds Without Just Cause - Rejection based solely on technical issues like lack of valid driving licenses, absence of endorsement, or limitation periods, without substantive grounds, is often challenged and deemed unjustified by courts. Insurers are expected to consider the genuineness of claims rather than dismiss them on technicalities New India Assurance Co. Ltd. VS Hardeep Singh - Jammu and Kashmir, National Insurance Co. Ltd. VS Irfan Sidiq Bhat And Mohd. Aslam Khan - Jammu and Kashmir, BHARTI MATHUR VS GOVERNMENT OF RAJASTHAN - Consumer.
Time Taken to Reject Claims - Excessive delay by insurers in repudiating claims (e.g., taking years) is viewed unfavorably by courts, especially when there is no technical or substantive reason for such delay. This can be seen as an unfair practice and may entitle the claimant to compensation Divisional Manager, Oriental Insurance Co. Ltd. , Through Chief Manager VS Kamadi Nookaraju - Consumer.
Courts generally favor claimants when insurance claims are genuine, emphasizing that technical grounds should not be used as a pretext for unjust repudiation. While valid reasons such as fraud or deliberate misrepresentation are legitimate grounds for rejection, procedural delays, procedural lapses, or minor technical issues are insufficient to deny rightful claims. Regulatory guidelines reinforce this stance, urging insurers to settle genuine claims and avoid arbitrary repudiations. Therefore, insurers must exercise caution and substantiate their grounds for repudiation, ensuring they do not unjustly deny valid claims based on technicalities alone.
on a technical ground. ... Ratio Decidendi: The duty of the Insurance Company is to satisfy the genuine claim of the insured, not to repudiate the claim ... The court emphasized that a poor assured shopkeeper should not be deprived of by the Insurance Company on mere technical grounds. ... We are of the further opinion that the duty of the Insurance Company is to satisfy the genuine claim of the insured, not to repudiate the #HL_ST....
the claim of the Complainant on a technical ground. ... Insurance Company after accepting the premium, cannot escape from its liability and repudiate the claim on this technical ground. ... the claim on this technical ground – Parking the vehicle locked outside the guest house where complainant was staying for the right ... Insurance Company after accepting the premium, cannot escape from its liability and #HL_STAR....
or reject claim on technical ground of delay in making claim when claim is otherwise payable—Impugned order passed by District Forum ... claim on ground that intimation to it was given late by complainant and that story of missing of truck with driver was suspicious—Complaint ... before Insurance Company—Insurance Regulatory and Development Authority has issued guidelines to all Insurance Companies not to repudiate ... The Insurance Regulatory and De....
The Insurance Company has right to repudiate his claim – In the case in hand, it was for the police to take immediate action and ... Under these circumstances, merely because there is delay in giving information to the opponent, it is not desirable to repudiate ... There is also delay of 28 days in filing of the insurance claim. ... In these peculiar circumstances, the opponent Insurance Company ought to have settled the claim on available information, which is apparently genuine. However, the opponent ....
The O.P. repudiated the claim, alleging that the fire was deliberately set and the complainant's loss was not covered under the policy ... Consumer Protection Act - Insurance Claim - Fraudulent Claim - Deliberate Fire Incident - Standard Fire and Special Perils Policy ... - [FRAUDULENT CLAIM] - [INSURANCE CLAIM] - [CONDITION NO. 8] Fact of the Case: The complainant, a proprietorship firm ... The complainant was having a doubt that the O.P. will try to repudiate the #....
Section 15 Fact of the Case: The respondent's bus met with an accident, and the insurance company refused to settle the claim ... Simply on the ground that the driving licence. did not contain PSV endorsement or that such endorsement was fake or that licence itself was fake, in itself would not be a sufficient ground to repudiate the claim of the owner. ... Negativing the claim of the owner on such technical grounds would not be the interest of just....
The respondent conveyed rejection of the claim to the appellant on the ground that neither the intimation of the loss had been given ... be a specific plea of waiver, much less of abandonment of a right by the opposite party – Instantly repudiation of appellant’s claim ... Additionally, to direct the respondent to sanction the genuine claim of the appellant and reimburse the loss caused to it due to ... In case the respondent wanted to repudiate the appellant”s claim only on the #HL_ST....
The Insurance Company repudiated the claims based on the drivers' alleged lack of valid driving licenses. ... Issues: The main issue revolved around the validity of the driving licenses held by the drivers and whether the lack of specific ... Simply on the ground that the driving licence did not contain PSV endorsement or that such endorsement was fake or that licence itself was fake, in itself would not be a sufficient ground to repudiate the claim of the owner. ... Negativing the #H....
ground of limitation. ... Issues: The issues revolved around the dismissal of the insurance claim on the ground of limitation and the complainants' ... The court emphasized that the dismissal of the claim solely on the ground of limitation was not justified and that the delay should ... The respondents did not repudiate the claim on the ground that the complainants were not entitled to any claim under the policy b....
Company to pay sum of Rs.8 Lakhs with 6% interest and costs of Rs.3,000/-—Not only Insurance Company has taken 3 long years to repudiate ... in case of any major breakdown, is unsustainable—There was no technical expert report examined by insurance company—It is not the ... that there was discrepancy in statements of crew and that boat would be subject to jerking and bumping either due to collusion on ground ... In the instant case, not only the Insurance Company has taken 3 long years to repudiate the claim#HL....
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