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2024 Supreme(SC) 152

SUPREME COURT OF INDIA
ANIRUDDHA BOSE, SANJAY KUMAR, JJ.
Venkataraman Krishnamurthy and another - Appellants
Versus
Lodha Crown Buildmart Pvt. Ltd. - Respondent
Civil Appeal No. 971 of 2023
Decided on : 22-02-2024

Advocates appeared:
For the Appellant(s) : Mr. Vivek Chib, Sr. Adv. Ms. Anandana H. Wadhwa, Adv. Mr. Anirudh Wadhwa, Adv. Mr. Vipul Kumar, AOR Mr. Shashwat Awasthi, Adv. Ms. Mansi Gupta, Adv. Ms. Unnati Jhunjhunwala, Adv. Ms. Bina Harini G, Adv. Ms. Rithvik Mathur, Adv.
For the Respondent(s): Mr. Rahul Kripalani, Adv. Ms. Suhasini Sen, Adv. Mr. Ankit Yadav, AOR Ms. Supraja V., Adv. Ms. Prakriti Rastogi, Adv. Mr. Aditya Pratap Singh Chauhan, Adv. Ms. Surbhi Singh, Adv. Ms. Pracheta Kar, Adv. Mr. Aditya Sidhra, Adv. Mr. Nadeem Afroz, Adv.

IMPORTANT POINT
Apartment Buyers Agreement – Once parties committed themselves to a written contract, whereby they reduced terms and conditions agreed upon by them to writing, same would be binding upon them – In the event such a written contract provided for consequences that are to follow in the event of breach of conditions by one or other of parties thereto, such consequences must necessarily follow and if resisted, they would be legally enforceable – NCDRC cannot rewrite terms and conditions of contract between parties and apply its own subjective criteria to determine course of action to be adopted by either of them.

Headnote:

(A) Consumer Protection Act, 1986 – Section 23 – [Consumer Protection Act, 2019 – Section 67] – Real estate – Apartment Buyers Agreement – Non-delivery of possession within stipulated date – Appellants are claiming termination of agreement and unconditional refund of total amount paid by them with interest thereon – ‘Part Occupancy Certificate’ obtained by respondent-company cannot be equated to ‘Occupancy Certificate’ issued under Regulation 6(7) of Development Control Regulations, 1991 – Once parties committed themselves to a written contract, whereby they reduced terms and conditions agreed upon by them to writing, same would be binding upon them – In the event such a written contract provided for consequences that are to follow in the event of breach of conditions by one or other of parties thereto, such consequences must necessarily follow and if resisted, they would be legally enforceable – In case on hand, Agreement stipulated date of delivery of possession of apartment for fit outs with a grace period of one year – Right of election given thereunder to appellants to either continue or to terminate Agreement within ninety days from expiry of grace period was absolute and it was not open to NCDRC to apply its own standards and conclude that, though there was delay in handing over possession of apartment, such delay was not unreasonable enough to warrant cancellation of Agreement – It was not for NCDRC to rewrite terms and conditions of contract between parties and apply its own subjective criteria to determine course of action to be adopted by either of them – Contract, being a creature of an agreement between two or more parties, is to be interpreted giving actual meaning to words contained in contract and it is not permissible for Court to make a new contract, however reasonable, if parties have not made it themselves. (Paras 12, 15, 16 and 17)

(B) Consumer Protection Act, 1986 – Section 23 – [Consumer Protection Act, 2019 – Section 67] – Real estate – Apartment Buyers Agreement – Non-delivery of possession within stipulated date – Mere exchange of correspondence by and between parties prior to expiry of grace period, when appellants were not even seized of all facts, cannot be held against them by treating it as an act in acceptance of or acquiescence with change impliedly suggested by respondent-company – Fact that appellants were anxious to avoid additional tax liability, owing to introduction of Goods and Service Tax regime, cannot be held against them or be imputed to them as an underhand motive for backing out of Agreement – Avoidance of tax is neither illegal nor equivalent to tax evasion – NCDRC overstepped its power and jurisdiction in ignoring binding covenants in Agreement and in introducing its own logic and rationale to decide as to what future course of action of parties and more particularly, appellants, should be – Respondent-company directed to refund deposited amount alongwith 12% simple interest – Agreement itself provided for interest component on refund amount and stipulated rate thereof as 12% p.a. – That being so, respondent-company cannot seek reduction of rate of interest contrary to agreed rate. (Paras 19, 20, 21 and 22)

Facts of the case:

National Consumer Disputes Redressal Commission, New Delhi (NCDRC), decided Consumer Complaint No. 35 of 2018, vide order dated 09.11.2022. Disgruntled with said order, complainants therein preferred this statutory appeal. Appellants assert their right to terminate Agreement and claim unconditional refund of the total amount paid by them with interest thereon.

Findings of Court:

As appellants did not choose to act upon belated offer of the respondent-company, in its letter dated 29.11.2017, and are still intent on terminating Agreement as per Clause 11.3 of Agreement, we set aside the order dated 09.11.2022 passed by the NCDRC and allow Consumer Complaint No. 35 of 2018, directing respondent-company to refund deposited amount of Rs.2,25,31,148/-in twelve equal monthly installments, through post-dated cheques, with simple interest thereon @ 12% p.a., from date of receipt of the said amount or parts thereof till actual repayment. First such installment shall be payable on the 5th of April, 2024, and the succeeding installments shall be payable on the fifth of each calendar month thereafter, till fully paid.

Result : Appeal allowed.

JUDGMENT :

SANJAY KUMAR, J

1. National Consumer Disputes Redressal Commission, New Delhi (in short, ‘NCDRC’), decided Consumer Complaint No. 35 of 2018, vide order dated 09.11.2022. Disgruntled with the said order, the complainants therein preferred this statutory appeal.

2. The appellants intended to purchase an apartment in a building to be constructed by the respondent-company at New Cuffe Parade, Wadala, Mumbai. The parties executed Agreement to Sell dated 29.11.2013 (hereinafter, ‘the Agreement’), whereby the 4BHK apartment bearing No. B-602, on the sixth floor of the proposed building named ‘Lodha Evoq’, with a carpet area of 1966 sq. ft. was allotted to the appellants. The sale consideration was fixed at Rs.7,55,50,956/-. As per the payment schedule, this sale consideration was to be paid in four sets of ‘application money’, viz., Rs.18,00,000/-, Rs.57,55,096/-, Rs.74,79,545/-and Rs.21,62,700/-respectively, and the balance amount, being Rs.5,83,53,615/-, was to be paid on initiation of fit outs. It is not in dispute that the appellants paid Rs.2,25,31,148/-in all to the respondent-company by the date of institution of their consumer complaint before the NCDRC and were not in default. As per the Agreement, possession of the apartment was to be delivered to the appellants for fit outs by 30.06.2016 or, with a grace period of one year, by 30.06.2017. Alleging that the respondent-company had not delivered possession of the apartment for fit outs by the said date and that they had terminated the Agreement, the appellants approached the NCDRC. Their prayer was for refund of the amount paid by them with compound interest thereon @ 18% p.a. along with compensation for the harassment, mental agony and torture suffered by them, apart from litigation costs.

3. By the impugned order dated 09.11.2022, the NCDRC disposed of the appellants’ consumer complaint with the following directions:

    ‘i. OP shall deliver the actual physical possession of the unit in question, complete in all respects, as per specifications and with amenities and facilities, including the club house etc. as promised in the brochure and/or ABA within 3 months of date of this order.

    ii. OP shall arrange a joint inspection of the unit in question with Complainants/their representative and OP’s representative within 15 days of date of this order. If as a result of this inspection, any deficiencies are noticed, the same shall be rectified by the OP within 30 days from the date of joint inspection. Immediately on rectification of all the defects, OP shall intimate, in writing, to the Complainants about the readiness of the unit in all respects for actual physical possession, giving him 15 days’ time from the date of such communication to complete various formalities with respect to taking possession and remitting balance dues, if any, as per the payment plan/terms and conditions of the ABA. OP shall charge EDCs/IDCs, and other charges like car parking, IBMS, club membership etc. strictly as per ABA dated 29/11/2013. No maintenance and/or holding charges shall be payable by Complainants till the date of actual physical possession after issuance of communication about readiness of the unit for physical possession. Complainants shall be liable to pay service tax/other applicable taxes etc. payable to government agencies as per prevailing rates notified by the government and OP shall be bound to duly deposit such amounts to concerned government authorities within 45 days of receipt of such amounts under intimation to the Complainants. However, if government authorities have not raised any demand with respect to VAT etc. and OP considers that it is likely to be raised in future and create a liability which has to be borne by the Complainants, OP may take an indemnity bond from the Complainants in this regard to pay such amount in future, as and when demanded by the Government Authorities.

    iii. OP shall pay delay compensation in the form of simple interest @ 6% p.a. on the total am

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