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2026 Supreme(Bom) 303

IN THE HIGH COURT OF JUDICATURE AT BOMBAY
JITENDRA JAIN, J.
Chandibai Laxman Rathod - Appellant
Versus
Union of India, Through the General Manager, South Central Railway – Respondent 
FIRST APPEAL NO.1275 OF 2018
Decided On : 04-03-2026

Advocates Appeared:
For the Appellant : Mr. Mohan Rao
For the Respondent: Mr. T. J. Pandian a/w Mr. Gautam Modanwal

Passenger’s accidental fall while re-boarding moving train after alighting for nature’s call constitutes ‘untoward incident’ under Railways Act, entitling claimants to compensation despite alighting on wrong side.

Headnote:(A) Railways Act, 1989 - Section 123(c) - “Untoward incident” - Defined to include accidental falling of any passenger from train carrying passengers - Deceased alighted from train on other side of platform during night for attending nature’s call, train started moving, attempted to re-board, lost balance, fell under wheels resulting in death by crush injuries - Held, constitutes “untoward incident” as death occurred while re-boarding, notwithstanding alighting on wrong side - Bona fide passenger status established by valid ticket - Claimants entitled to compensation under welfare legislation. (Paras 4-11)

(B) Compensation claims - Railway accidents - Borderline cases between negligence and accident - To be resolved in favour of claimants where accidental nature supported by eyewitness statement, police report certifying accidental fall due to loss of balance, postmortem confirming crush injury, and no evidence of suicide. (Paras 9-10)

Facts of the case:
Deceased travelling with family on reserved ticket, alighted at station on other side for nature’s call, attempted re-boarding moving train, fell and sustained fatal injuries when body came under wheels. Tribunal rejected compensation holding incident not “untoward incident”.

Findings of Court:
Impugned order reversed. Compensation of Rs.4 lakhs with 6% interest from date of accident, capped at Rs.8 lakhs, to be remitted equally to claimants within twelve weeks of application.

Issues: Whether passenger’s fall while re-boarding moving train after alighting for nature’s call constitutes “untoward incident”.

Ratio Decidendi: Accidental falling while re-boarding qualifies as “untoward incident”; alighting on wrong side does not exclude it when death occurs during re-boarding attempt; welfare legislation favours claimants in thin borderline cases supported by evidence.

Result: Appeal allowed.

Table of Content
1. bona fide passenger died falling while re-boarding moving train. (Para 1 , 2 , 3 , 4)
2. untoward incident: accidental falling of passenger from train. (Para 5)
3. records and witnesses confirm accidental re-boarding fall. (Para 6 , 8 , 10)
4. re-boarding incident qualifies as untoward despite alighting negligence. (Para 7 , 9)
5. delhi hc precedent allows identical factual claim. (Para 11)
6. order reversed; rs.4 lakhs compensation with interest directed. (Para 12 , 13 , 14)

JUDGMENT :

JITENDRA JAIN, J.

1. This appeal is filed by the original applicants challenging the order passed by the Railway Claims Tribunal, Mumbai dated 30 April 2018, whereby the application for compensation came to be rejected on the ground that the incident which led to the death of the deceased was not an “untoward incident”, which is a pre-condition for claiming compensation.

2. Insofar as the issue of bona fide passenger is concerned, the findings are in favour of the original claimants since the ticket was found.

3. I have heard Mr. Rao, learned counsel for the appellants and Mr. Pandian, learned counsel for the respondent.

4. On 27 August 2011, the deceased alongwith his wife and children was travelling from Pune to Tandur by Hyderabad Express on a reserved ticket. During the night time, the deceased when the train reached Chittapur Railway Station got down on the other side of the platform for attending nature’s call. In the meanwhile, the train started moving and the deceased made an attempt to re-board the train at which point of time, he lost his balance and fell down. His body came under the wheels and he suffered severe injuries, whereby his upper limbs were cut, head was separated and the left leg was also cut at ankle resulting in his death.

5. Whether the above will constitute as an “untoward incident” or not is an issue for my consideration. Section 123(c) of the Railways Act, 1989 defines “untoward incident” and clause (2) states that an “untoward incident” means the accidental falling of any passenger from a train carrying passengers.

6. In the case diary prepared by the Taluka Executive Magistrate, Chittapur it is recorded that the deceased accidentally fell down from the train due to loss of balance while re-boarding the train. The postmortem report also certifies death due to crush injury.

7. In the instant case, it is not disputed that the deceased while trying to re-board the moving train fell down and came under the wheels, which resulted in severe injuries leading to his death. Whether the passenger who got down on the wrong side for attending to nature’s call is not an issue before me. The death occurred while re-boarding the train after attending the nature’s call. If while attending natures call, he would have been hit by a train on the other side, then it could have been argued that he was negligent in getting down on the wrong side to attend the nature’s call but however that is not the case over here. The incident occurred while re-boarding the train from the wrong side. Admittedly, the deceased was travelling with his family members and had a valid ticket. In my view, this would fall within the phrase “accidental falling” of any passenger from a train carrying passengers.

8. The statement of the eye witness at the Railway Station which states that the deceased while attending to the nature’s call got down on the wrong side of the station and while trying to re-board the train fell down does not take the incident outside the purview of an “untoward incident” as defined but it supports the case of the original applicants-appellants. The accident occurred not while attending to nature’s call from a train coming from the other side, but the accident occurred while re-boarding the train in which the deceased was travelling.

9. It is not the case of the Railways that it is the case of suicide. Therefore, the nature of injury would not come in the way of the applicants’ claiming the compensation. There is thin line between n

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