ORDER

The present Complaint is filed under Section 21(a)(i) of the Consumer Protection Act, 1986.

2. The Complainant is a Partnership Firm running a Dal Mill C-36/4, Lawrence Road, Delhi-110034. The Complainant had obtained two Policies (i) Burglary – Standard Policy bearing No. 271400/48/2014/574 and (ii) Standard Fire & Special Perils Policy bearing No.271400/11/2014/170 valid from 01.05.2013 to 30.04.2014, for insured sum of Rs.2,75,00,000/- each. The Policies covered the risk on stock of raw-material, finished and unfinished goods, stocks in process, material used for packing and manufacturing of dal lying/held in trust or in joint account.

3. The case of the Complainant is that on 11.07.2013 at about 10:30 PM fire broke out in the factory of the Complainant resulting in heavy damage to the stock of finished goods, goods under process, unfinished goods, material used for packing of dal lying in the factory. The Complainant intimated the fire incident to the Opposite Party on telephone followed by an e-mail, dated 12.07.2013. The Opposite Party appointed M/s Ravi Singhal & Associates Pvt. Ltd. as Surveyor to investigate and assess the loss. The Surveyor visited the site of fire