ORDER

The complainant which is a private limited company engaged in the business of manufacturing of various chemicals has filed this complaint under section 21 of the Consumer Protection Act, 1986 (in short, ‘the Act’) alleging deficiency in service relating to a claim under Fire Insurance Policy by which the claim was settled for a lower amount than claimed by the opposite party.

2. The relevant facts of the case according to the complainant are that it had obtained a fire insurance policy no. 451600/11/11/3300000091 dated 23.01.2012 for the period 13.12.2011 to 12.12.2012 covering building, boundary wall, plant and machinery (including accessories) and furniture, fixtures and fittings for its unit at 50 Uptron Estate, Panki Industrial Area, Site no.1, Kanpur against fire and allied perils for various sums totaling to Rs.5,25,00,000/- against a payment of Rs.34,745/- towards insurance premium. Another fire insurance policy on floater basis bearing no. 451600/11/11/3300000092 dated 23.01.2012 for the period 13.12.2011 to 12.12.2012 covering stock of raw materials, goods in process, including the finished, unfinished goods, zinc related chemicals and packaging material were also co