SUBHASH CHANDRA
Daya Anil Motors – Appellant
Versus
Mukesh Kumar – Respondent
ORDER
Subhash Chandra, Presiding Member—This revision petition has been filed under section 21 of the Consumer Protection Act, 1986 (in short, the ‘Act’) against the order dated 25.01.2012 of the State Consumer Disputes Redressal Commission, Haryana (in short, ‘the State Commission’) in First Appeal No.90 of 2012.
2. In brief, the facts of the case are that respondent no.1/complainant had purchased a three wheeler scooter (Vikram 410 G make) bearing registration number DL-1 LH-2898 from the petitioner in November 2006 for a price of Rs 1,45,108/- excluding insurance charges. The complainant paid Rs.35,000/- and Rs 95,150/- was financed by respondent no. 2. The balance of Rs 14,958/- was to be paid by the respondent no. 1 by 02.01.2007. On 02.01.2007 the respondent no.1 issued a cheque of Rs 11,658/- towards the balance amount and left the three wheeler in the premises of the petitioner. He then filed a consumer complaint (No. 78 of 2007) in the District Forum, Faridabad alleging that the three wheeler purchased by him had developed serious manufacturing defect and had become unfit for plying on 05.11.2006 and thereafter again on 20.11.2006. It was alleged that the respondent refuse
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(1) Evidence - The District Forum in pursuance of its mandate under Section 13 was required to have the necessary evidence produced before it prior to drawing an adverse inference.(2) Order to replac....
The requirement of substantial evidence to support claims of manufacturing defects in consumer protection cases is essential for claims to be upheld.
“Unapproved fitment” - Merely typing the expression “unapproved fitment” does not even by preponderance of evidences show that there was any unapproved fitment.
Scope in a Revision Petition is limited.
Manufacturers must rectify defects or refund if a product fails shortly after purchase within warranty, evidencing ongoing issues.
Well reasoned orders – Both the State Commission and District Forum have issued well-reasoned orders, duly and appropriately addressing the issues raised by Petitioner.
The court ruled that a manufacturing defect requires substantial evidence; observed minor issues in vehicles do not justify replacement without such evidence.
“Compensation for manufacturing defect in the car purchased upheld.”
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