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SUDIP AHLUWALIA
General Manager, East Central Railway – Appellant
Versus
Lavleen Mishra – Respondent


Advocates:
Counsel for the Parties:
For the Petitioner:Mr. Sanjeev Kumar Verma, Advocate
For the Respondent: Mr. Nishit Mishra, A.R. alongwith Dr. Lavleen Mishra, in person

ORDER

Sudip Ahluwalia, Member—This Revision Petition has been filed by the Petitioners/Opposite Parties against Respondent/Complainant challenging the impugned Order dated 14.09.2017 passed by the State Consumer Disputes Redressal Commission, Bihar, Patna, in Appeal bearing No.390 of 2015. Vide such Order, the State Commission had dismissed the Appeal while upholding the Order dated 10.11.2015 passed by the District Consumer Disputes Redressal Forum, Buxar, in Complaint Case No.81/2014.

2. The brief facts of the case are that the Complainant was travelling on 01.08.2014 in the Train No. 12149, ‘Pune-Patna Express’ from Allahabad Junction to Buxar Station in A.C.–III category with her son, daughter-in-law and grandchildren. The Complainant was travelling with her family members with valid tickets bearing seat Nos. 3, 4 and 5 in Coach B-2 having PNR No. 812-6466923. The Complainant had paid a sum of Rs.1,380/- for the said tickets wherein the security fees was Rs.120/-. It was the case of the Complainant that the nearest seat to the seat of the Complainant i.e., Seat no. 6, was unauthorisedly allotted by the TTI to a person before Mughalsarai, who was staring at the brown colour purs

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