DELHI STATE CONSUMER DISPUTES REDRESSAL COMMISSION
Sangita Dhingra Sehgal, President and Pinki, Member (Judicial)
Dr. R.P. Gupta and Anr. – Complainants
versus
Parsvnath Developers Ltd. – Opp. Party
Complaint Case No.968 of 2016
Decided on 28.8.2024
Consumer Protection Act, 1986 – Sections 2(1)(d), 2(1)(g) – Consumer – ”Deficiency” – Failure in Allotment of Plot – Refund of amount – Mere bald averment not sufficient to raise adverse inference against Complainants that plot was purchased for commercial purpose – Complainants are entitled to file present complaint before this Commission since Complainants are aggrieved by deficient services of OP i.e., failure of OPs to handover possession of said land & due to this reason refund is sought from OP, which this Commission is authorized to adjudicate – Complaint falls within four corners of jurisdiction of this Commission & no bar with respect to jurisdiction of this Commission to entertain cases relating to refund of amount deposited with OP – If possession is delivered beyond 42 or 48 months by builder, them deficiency on part of builder stands proved – OP directed to refund entire amount paid by Complainant i.e., Rs,7,77,500/- along with S.I. – Directions – Rs.10,000/- towards mental agony & harassment & Rs.50,000/- towards litigation cost directed to be paid by OP. (Paras 10, 11, 12, 15, 17, 18, 19, 20, 21 and 22)
JUDGMENT
Sangita Dhingra Sehgal, President.—The present complaint has been filed by the Complainants alleging deficiency in service and unfair trade practices by the Opposite Party and has prayed the following reliefs:
a) “Refund the amount of Rs. 28,13,300/- which includes booking amount of Rs. 7,77,500/- paid by the Complainant along with interest @ 24% per annum to an extent of Rs. 20,35,800/-calculated from the date of payment till the filing of the present complaint.
b) Pay pendent lite interest @ 24% p.a. on Rs. 28,13,300/- from the date of filing the present Complaint till the present case is finally decided and future interest @24%per annum on the decreetal amount from the date of decree till he date of actual payment.
c) To compensate the Complainant with Rs. 5,00,000/- due to inflation in property market proportionate size of Plot in the past 12 years.
d) To pay the compensation of Rs. 1,00,000/- for mental agony and financial loss suffered by the Complainant.
e) To pay Rs. 1,00,000/- to the Complainant on account of deficiency in the services of the OP and also towards the litigation chares; and/or
f) Any other relief/s which this Hon’ble Commission may deem fit and proper in the interest of justice.”
2. Brief facts necessary for the adjudication of the present complaint are that the Complainants were lured by the advertisement issued by the Opposite Party about its Residential Housing Project with fully developed residential plots providing luxurious living facilities in Kundli, District Sonepat, Haryana and showed their interest towards booking of a residential plot admeasuring 400 sq. yds. for their personal use. After some initial talks and negotiations, it was agreed that the Complainants can jointly purchase a residential plot on transfer basis from an earlier allotee namely Mr. Narender Kumar, who was willing to transfer his booking in the abovementioned project. In the year 2006, the Complainant purchased the said land from the previous owner and the Opposite Party duly substituted the name of the Complainant in their record.
3. Thereafter, the Complainants had sent repeated reminders and visited the office of Opposite Party on several occasions requesting the allotment of the land but till date neither any allotment was made nor the details of the project was supplied by the Opposite Party. The Complainants over the time had paid a sum of Rs. 7,77,500/- to the Opposite Party for the said land. However, the Opposite Party kept extending the dates as per its own convenience and never gave any satisfactory response despite regular visits and correspondences. The Complainants by way of letters dated 17.11.2014, 22.12.2014 and 03.07.2015 sought refund of their amount but was of no avail. Also, the Opposite Party has neither started any construction work at the Project site nor refunded the amount to the Complainants. Aggrieved by the facts as stated above, the Complainants approached this Commission.
4. The Opposite Party has contested the present case and raised preliminary objections as to the maintainability of the complaint case. The counsel of the Opposite Party contended that the Complainants are not ‘consumers’ as defined under section 2(1)(d) of Consumer Protection Act, 1986 as they have invested money to earn profit, which amounts to commercial purpose. The counsel for the Opposite Party further contended that the present complaint involves complicated question of facts and law, which cannot be adjudicated in a summary procedure before this Commission. Pressing the aforesaid objections, the counsel appearing on behalf of the Opposite Party prayed that the complaint be dismissed.
5. The Complainant has filed the Rejoinder rebutting the written statement filed by the Opposite Party. Both the parties have filed their Evidence by way of Affidavit in order to prove their averments on record. The written arguments of both the parties are on record.
6. We have perused the material available on reco
Narne Construction P. Ltd., etc. vs. Union of India and Ors. Etc.
Allotment of plot – If there is no time limit for performance of particular promise given by one party, it is to be performed within reasonable time.
(1) Plot Buyers Agreement—It is for Opposite Party to prove that Plot was purchased for commercial purpose, by way of some documentary proof.(2) Complainants cannot be expected to wait for indefinite....
Complicated questions – Nothing cogent has been brought on record by the Opposite Parties which would reflect that there are such complicated questions involved which could not be settled on the basi....
(1) Mere allegation that purchase of the property is for commercial purpose cannot be ground to reject the consumer complaint.(2) In the event a person entitled to seek additional special remedy prov....
A partnership firm qualifies as a consumer under the Consumer Protection Act, 1986, establishing rights to seek redress for deficiency in service.
1. In terms of construction, cause of action remains concurrent and continuous till possession is delivered.2. Failure to comply with the rules of the contract on part of the builder (Opp. Parties he....
Absence of prayer “ Even in absence of specific prayer, this commission can grant a relief which is justified and warranted in the facts and circumstances of the case.
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