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SANGITA DHINGRA SEHGAL PINKI
Nirmal Satwant Singh – Appellant
Versus
VSR Infratech Private Limited – Respondent


Counsel for the Parties:
For the Complainant:PSP Legal, Advocates and Solicitors, Ms. Anita Priyadarshi, Counsel
For the Opp. Party:Mr. Sandeep Phogat, Advocate

JUDGMENT

Sangita Dhingra Sehgal, (President).—The present complaint has been filed by the Complainant alleging deficiency in service and unfair trade practices by the Opposite Party and has prayed the following reliefs:

a) Direct the Opposite Party for an immediate 100% refund of the total amount paid by the Complainant along with a penal interest of 18% per annum from the date of receipt of payments made to the Opposite Party;

b) Direct the Opposite Party to pay compensation of Rs.50,00,000/- (Rupees Fifty Lakh Only) to the Complainant for mental agony, harassment, discomfort and undue hardships caused to the complainant as a result of the above acts and omissions on the part of the Opposite Party;

c) Direct the Opposite Party to pay a sum of Rs.3,00,000/- (Rupees Five Lakh Only) to the Complainant towards litigation costs;

d) That any other and further relief in favour of the Complainant as the Hon’ble Commission may deem fit and proper in the fact and circumstances of the case.”

2. Brief facts necessary for the adjudication of the present complaint are that in year 2013, the Complainant booked three units with the Opposite Party in a project named “114 Avenue,” situated

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