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INDER JIT SINGH
SBI Cards & Payment Services Ltd. – Appellant
Versus
Durga Chauhan – Respondent
ORDER
The present Revision Petition (RP) has been filed by the Petitioner against Respondent as detailed above, under section 58 (1) (b) of Consumer Protection Act 2019, against the order dated 23.11.2021 of the State Consumer Disputes Redressal Commission, Haryana (hereinafter referred to as the ‘State Commission’), in First Appeal (FA) No. 304 of 2020 in which order dated 22.05.2019 of District Consumer Disputes Redressal Forum, Gurgaon (hereinafter referred to as District Forum) in Consumer Complaint (CC) No. 130 of 2018 was challenged, inter alia praying for setting aside the order 23.11.2021 of the State Commission.
2. While the Revision Petitioner (hereinafter also referred to as Opposite Party) was Appellant before the State Commission and Opposite Party before the District Forum and the Respondent (hereinafter also referred to as Complainant) was Respondent before the State Commission and Complainant before the District Forum. Notice was issued to the Respondent on 06.04.2022. Parties filed Written Arguments on 06.12.2023 (Petitioner) and 20.11.2023 (Respondent) respectively.
3. Brief facts of the case, as emerged from the RP, Order of the State Commission, Order of the Dis
Banks are liable for unauthorized transactions unless proven otherwise, highlighting consumer protection principles against technicalities.
Bank is bound to send SMS to customers regarding ATM transactions.
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