Urmila Chadha VS Indian Railways

Judicial Analysis Court Copy Headnote Facts Arguments Court observation

J. RAJENDRA, ANOOP KUMAR MENDIRATTA
Urmila Chadha – Appellant
Versus
Indian Railways – Respondent

Advocates:
Counsel for the Parties:
For the Petitioners in RP Nos. 1490 & 2321 of 2018:Ms. Shweta Yadav, Advocate
For the Respondent in RP Nos. 1490 & 2321 of 2018:Mr. J.P.N. Shahi, Advocate

JUDGMENT

AVM J. Rajendra, AVSM VSM (Retd.), Presiding Member.—This order shall decide both Revision Petitions viz. RP No. 1490 of 2018 filed by Ms. Urmila Chadha and Mr. Sushil Chadha, the Complainants and R.P. No. 2321 of 2018 filed by Indian Railways, Opposite Party (OP) under Section 21(b) of the Consumer Protection Act, 1986 (the “Act”) arising from the order dated 19.12.2017 passed by the State Consumer Disputes Redressal Commission, Delhi (“State Commission”) in FA No. 362/2015, wherein the State Commission allowed the Appeal of the Complainants and enhanced the awarded amount from Rs.15,000 to Rs.1,25,000 and directed OP to pay the amount to the Complainants within 45 days of this order.

2. For convenience, the parties are referred to as placed in the original Complaint before the District Forum.

3. As per report of the Registry, there is delay in filing of both the present Revision Petitions. For the reasons stated in the I.A. Nos. 10142 and 15346 of 2018 filed in both the parties, the delay is condoned.

4. Brief facts of the case, as per the Complainants, are that on 18.11.2012, the Complainants boarded Train No. 12649 from Yashwantpur, Bangalore to Hazrat Nizamuddin, New Delh

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