SupremeToday Landscape Ad
Back
Next
Judicial Analysis Court Copy Headnote Facts Arguments Court observation
Listen Audio Icon Pause Audio Icon
judgment-img

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION, NEW DELHI
Ram Surat Ram Maurya, Presiding Member
Motilal Oswal Securities Ltd. —Complainant
versus
The New India Assurance
Co. Ltd. and Ors. —Opp.Parties
Consumer Case No.32 of 2009
Decided on 7.6.2022

Advocates:
Counsel for the Paties:
For the Complainant:Mr. Saurajay Nanda, Advocate, Mr. V.K. Sharma, Advocate, Ms. Mansa Shukla, Advocate
For the Opp. Party:Mr. Amit Kumar Singh, Advocate, Mr. Tovikato Alhumi, Advocate

IMPORTANT POINTS
(1) Trading Loss - Trading loss means loss sustained during trade.
(2) Exclusion Clause - loss attributable to business and trading loss of the assured, including non-recovery of trade debts & indirect or consequential losses of any nature. The claim was covered under Section II Errors & Omissions (Legal Liability). The exclusion clause will not apply.
(3) Exclusion Clause - Exclusion Clause provides that loss attributable to business or trading losses of the Assured, including non-recovery of trade debts.


Headnote:

Consumer Protection Act, 1986—S.21(1)(a)(i)[Consumer Protection Act, 2019 —S.58(1)(a)(i)] – Services – Insurance – repudiation of claim - Stock brokerage – Trading Loss - Exclusion Clause – Applicability - Complaint has been filed for alleged repudiation of claim - The surveyor in his Comment in the Final Survey Report dated 04.09.2006, noted that “The one which is higher shall be considered for the purpose of assessment”. On the basis of this observation of the surveyor, in the repudiation letter it has been mentioned that the insured loss was not payable as per valuation method as the Insured has calculated loss according to Clause-6 on lower basis. The observation of the surveyor and in repudiation letter in this respect is contrary to the policy - Exclusion Clause provides that loss attributable to business or trading losses of the Assured, including non-recovery of trade debts. Trading loss means loss sustained during trade. In the present case, the loss was sustained due to erroneous decision of Risk Management System Team of the Insured at its Head Office to sell the share to cover debit balance, which was an Errors & Omissions as provided under Section 3 (a) of the Policy not during trade of the share. The Insured was entitled to the claim of Rs.1647305/- subject to deduction under excess clause - The Insured committed mistake and gave confirmation on 15.06.2006, at 15:30 hours for purchase of 1980 lots nifty, due to earlier of stop loss of nifty 520 lots, which was actually bought. On realizing mistake, 520 lots nifty was purchased on 16.06.2006, resulting in loss of Rs.4114765/-. The Insurer repudiated the claim vide letter dated 23.07.2007 on the ground that loss falls within the Exclusion clause-5 (A) (C) & 12, i.e. the loss attributable to business and trading loss of the assured, including non-recovery of trade debts & indirect or consequential losses of any nature. The claim was covered under Section II Errors & Omissions (Legal Liability). The exclusion clause will not apply – Thus, after expiry of six months, the Insurer is liable to pay interest at a rate which is 2 per cent, above the bank rate prevalent at the beginning of the financial year, in which the claim is reviewed by it – Complaint is allowed. [Paras 11 to 18].

Result: Complaint allowed.

ORDER

Heard Mr. Saurajay Nanda, Advocate, for the complainant and Mr. Amit Kumar Singh, Advocate, for the opposite parties.

2. Motilal Oswal Securities Ltd. (the Insured) has filed above complaint for directing The New India Assurance Company Ltd. (the Insurer) to pay (i) Rs.7972500/- with interest @18% per annum from six months after the loss till the date of payment towards EMIC claim, (ii) Rs.1647305/- with interest @18% per annum from six months after the loss till the date of payment towards Durga Chemical claim, (iii) Rs.4114765/- with interest @18% per annum from six months after the loss till the date of payment towards Morgan Stanley claim, (iv) the costs of the litigation and (v) any other relief, which is deemed fit and proper, in the facts of the case.

3. The facts, as stated in the complaint and emerged from the documents attached with the complaint, are as follows:—

(a) The Insured was a stock broker on the Bombay Stock Exchange (with SEBI Registration No. INB 011041257) and National Stock Exchange (with SEBI Registration No. INB231041238) and provides services to the investors in stock market. The New India Assurance Company Ltd. (the Insurer) is a public sector insurance company and used to provide different types of insurance services. The Insured obtained (i) Stock Brokers Indemnity Policy No.130800/46/05/01246, for Rs.200/- lacs, valid from 01.07.2005 to 30.06.2006, (ii) Stock Brokers Indemnity Policy No.112700/46/06/51/0000419 for Rs.200/- lacs, valid from 01.07.2005 to 30.06.2006 and (iii) Stock Brokers Indemnity Policy No.112700/46/06/51/0000419, for Rs.400/- lacs, valid from 01.06.2006 to 31.05.2007, from the Insurer.

(b)(i) The Insured received an order from Emerging Market to sell 923112 shares of Indian Overseas Bank on 17.05.2006. Soros Fund Management, a Foreign Institutional Investor placed an order to the Insured to buy a block of 500000 shares of Indian Overseas Bank at the rate of Rs.94/- per share on 17.05.2006. The Insured instructed its dealer Kiran Patel to put the buy order for shares of Indian Overseas Bank and simultaneously placed a sale order with another dealer Parvez Moosani on 17.05.2006. However, the dealer Parvez Moosani committed a mistake and placed the order for sale of the share in regular segment of market instead of segment of Foreign Institutional Investors. Standard Chartered Bank, the custodian of the Insured informed that the deal was cancelled as Foreign Institutional Investor could not buy the shares from regular segment.

(ii) The Insured informed the dealer that the deal was wrongly placed in regular segment of market, due to which, the deal was cancelled. On 18.05.2006, the Insured notified the insurance claim to the Insurer, under Stock Brokers Indemnity Policy No.130800/46/05/01246. The Insured sold these share on 19.05.2006 at the rate of Rs.78.055 per share and suffered a loss of Rs.7972500/.

(iii) The Insurer appointed Sudhir Tandon & Company, Mumbai as the surveyor to assess the loss. The surveyor submitted his Final Survey Report dated 04.09.2006, in which, he has verified the loss of Rs.7972500/-. However, he observed that the claim was not payable as per valuation method prescribed under the policy. He further observed that the claim falls outside the scope of policy.

(iv) Thereafter, the Insurer repudiated the claim, vide letter dated 11.01.2008 on the grounds that (i) the insured loss was not payable as per valuation method, (ii) Exclusion clause-1 (b) of Part I and Part II of the Policy excluded loss attributable to loss of market or delay on the part of the Insured as there was delay in squaring up the erroneous trades by the insured and (iii) reasonable care was not exercised by the insured to minimize the loss.

(c)(i) On 15.05.2006, the account of M/s. Durga Chemical Agency, a client of the Insured was showing a debit balance. Risk Management System Team of the Insured at its Head Office squared off the position of the client by selling its share o

Click Here to Read the rest of this document
1
2
3
4
5
6
7
8
9
10
11
SupremeToday Portrait Ad
supreme today icon
logo-black

An indispensable Tool for Legal Professionals, Endorsed by Various High Court and Judicial Officers

Please visit our Training & Support
Center or Contact Us for assistance

qr

Scan Me!

India’s Legal research and Law Firm App, Download now!

For Daily Legal Updates, Join us on :

whatsapp-icon Back to top