SUBHASH CHANDRA
Citizen Scale (India) Pvt. Ltd. – Appellant
Versus
New India Assurance Co. Ltd. – Respondent
ORDER
This complaint has been filed under section 12 of the Consumer Protection Act, 1986 (in short, the Act) alleging deficiency in service in repudiation of his claim preferred before the opposite party under the Standard Fire and Special Perils policies arising from an incident of a fire accident in his premises.
2. The facts of the case, in brief, are that the complainant who is in the business of electronic weighing scales and balances had obtained two policies for Standard Fire and Special Perils from the opposite party in March 2009. The policies related to stocks and for building with plinth, foundation, furniture, fixtures, and electronic equipments respectively. The two policies covered his premises at Citizen House, Plot 50 AB, Government Industrial Estate, Charkop Naka, Kandivali, Mumbai 400 067 for the period 30.03.2009 to 29.03.2010. Policy number 111900/11/08/13/00002640 for stocks was issued for a value of Rs.3.25 crores and policy number 111900/11/08/11/00002369 for building, furniture and equipment was for Rs 4.50 crores. On 24.12.2009 there was an accident of fire in the premises of the insured at about 12.05 pm. The complainant informed the opposite party the sa
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