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J. RAJENDRA
Centeral Government Employees Welfare Housing Organisation – Appellant
Versus
Bhagwan Singh – Respondent
ORDER (ORAL)
This Second Appeal No.38 of 2025 challenges the order of State Consumer Disputes Redressal Commission, Delhi (‘the State Commission’) dated 29.11.2024. Vide this order, the learned State Commission dismissed First Appeal No.273 of 2024 and affirmed the order of the District Consumer Disputes Redressal Forum-VI (Distt. New Delhi), New Delhi(‘the District Commission’) dated 14.3.2024 in CC No.12/2024 whereby the District Forum the defence of the Appellant/OP stood struck off.
2. Brief facts of the case are that, the learned District Commission had issued notice of the complaint to the Appellant/Opposite Party (OP) vide order dated 11.1.2024. As per records a copy of the same was received by the Appellant/OP on 15.1.2024. It is the contention of the OP that the written version was filed on behalf of the Appellant/OP on 14.3.2024 before the learned District Commission. The learned District Forum vide order dated 14.3.2024, closed the right to file Reply of the Appellant/OP with the following observations:—
“14.03.2024 CC/12/2024
Pr. Counsel for Complainant, Ms. Saloni.
Proxy counsel for OP, Ms.Rashi Arora.
Written statement filed, copy supplied.
Counsel for complainant
Written statement of OP which has been filed beyond statutory period, cannot be taken on record.
Written Statement – Commencing point of limitation of 30 days would be from date of receipt of notice accompanied with complaint by opposite party and not on mere receipt of notice of complaint.
Mandatory timelines under the Consumer Protection Act for filing responses are rigid, and courts cannot extend them beyond stipulated periods.
“There is no bar for filing the written statement after expiry of period of 45 days, if the complainant has given no objection.”
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