IN THE HIGH COURT FOR THE STATE OF TELANGANA AT HYDERABAD
MOUSHUMI BHATTACHARYA, GADI PRAVEEN KUMAR
Branch Manager, Canara Bank, Sainikpuri II – Appellant
Versus
Srivini Anand Bhaskar Naidu – Respondent
| Table of Content |
|---|
| 1. disputes over consumer complaint procedural rulings. (Para 1 , 2 , 3) |
| 2. petitioners argue for writ intervention. (Para 4 , 5) |
| 3. court considerations on procedural adherence. (Para 6 , 7 , 10) |
| 4. chronology of events leading to the complaint. (Para 8 , 9 , 11) |
| 5. mandatory timelines for filing responses. (Para 12 , 13 , 14) |
| 6. consequences of not adhering to filing timelines. (Para 15 , 16 , 17) |
| 7. supreme court precedents on consumer responses. (Para 18 , 19 , 20) |
| 8. citing of contrasting judgments affecting consumer actions. (Para 21 , 22 , 23 , 24) |
| 9. relevance of specific cases to the appeal. (Para 25 , 26 , 27) |
| 10. critique of the maintainability of the writ. (Para 28 , 29 , 30) |
| 11. conclusion and dismissal of the writ petition. (Para 31 , 32 , 33) |
ORDER :
1. The Writ Petitioner has assailed an order dated 23.10.2025 passed by the Telangana State Consumer Disputes Redressal Commission at Hyderabad (“State Commission”) in R.P.No.60 of 2025 filed by the petitioners herein. The said RP was filed under Section 47 (1)(b) of The Consumer Protection Act, 2019 (“2019 Act”) for setting aside an order dated 08.09.2025 in I.A.No.236 of 2025 in C.C.No.110 of 2025 passed by the D
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Mandatory timelines under the Consumer Protection Act for filing responses are rigid, and courts cannot extend them beyond stipulated periods.
(1) 45 days – as per the settled law and the Provision of law under Section 38(3) (a), the Statutory period of 45 days for filing written version starts from the said date.(2) Initial Period – 38(3) ....
Written statement of OP which has been filed beyond statutory period, cannot be taken on record.
The National Consumer Dispute Redressal Commission exceeded its jurisdiction by condoning delay in filing written version beyond the statutory period, which is mandatory under the Consumer Protection....
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