SUPREME COURT OF INDIA
S. RAVINDRA BHAT, DIPANKAR DATTA, JJ.
CPL Ashish Kumar Chauhan (Retd.) – Appellant
Versus
Commanding Officer and Others – Respondents
Civil Appeal No. 7175 of 2021
Decided On : 26-09-2023
(A) Consumer Protection Act, 1986 – Section 23[Consumer Protection Act, 2019 – Section 67] – Medical negligence – Defective blood transfusion causing HIV – Exercise of jurisdiction is legitimate and warranted, since court has before it, all factual material, supported by affidavit of parties – Even if appellate jurisdiction is contested, that it would be unfair to drive appellant to a fresh civil proceeding, particularly having regard to his vulnerability, and would instead, combine its power, drawing source of its jurisdiction under Articles 32 and 142 of Constitution, especially since respondents are armed forces and its authorities. (Para 58)
(B) Consumer Protection Act, 1986 – Section 23[Consumer Protection Act, 2019 – Section 67] – Indian Medical Council (Professional Conduct Etiquettes and Ethics) Regulations, 2002 – Clause 1.3.1 – Pension Regulations for the Army, 1973 – Regulation 173 – Medical negligence – Defective blood transfusion causing HIV – National Commission dismissed appellant’s complaint and observed that no expert opinion was adduced or proved before it for establishing medical negligence during blood transfusion against OPs – Doctor is not negligent if what he has done would be endorsed by a responsible body of medical opinion in relevant speciality at material time – Whilst pinpointed accountability of one or some individuals is not possible, nevertheless systemic failure in ensuring a safe transfusion of blood to appellant, is the only irresistible inference – Appellant is justified in invocation of principle of res ipsa loquitur – However, res ipsa loquitur cannot be the only basis to fasten liability – Necessary foundational facts to hold that application of res ipsa loquitur was warranted, were proved in all detail – Respondents failed to discharge onus which fell upon them to establish that due care was in fact exercised and all necessary care standards, applicable at the time, were complied with – Respondents are liable to compensate appellant for injuries suffered by him, that are to be reckoned in monetary terms. (Paras 67, 70, 72 and 73)
(C) Consumer Protection Act, 1986 – Section 23[Consumer Protection Act, 2019 – Section 67] – Indian Medical Council (Professional Conduct Etiquettes and Ethics) Regulations, 2002 – Clause 1.3.1 – Pension Regulations for the Army, 1973 – Regulation 173 – Medical negligence – Defective blood transfusion causing HIV – Assessment of compensation or damages for personal injuries – Appellant’s age, as of date, is 47 years – Premature retirement and his rejection by a public sector company, Food Corporation of India (FCI) on the ground of his being HIV positive are aggravated factors – Appellant is entitled to compensation, calculated at Rs. 1,54,73,000/- towards compensation on account of medical negligence of respondents as well as costs of Rs.500,000/-. (Paras 81, 84 and 92)
(D) HIV and AIDS (Prevention and Control) Act, 2017 – Sections 14 and 15 – HIV – Remedial measures – Central Government shall issue necessary guidelines in respect of protocols for HIV and AIDS relating to diagnostic facilities, Antiretroviral therapy and opportunistic Infection Management applicable to all persons and shall ensure their wide dissemination at the earliest, after consultation with all concerned experts, particularly immunologists and those involved in community medicine, as well as experts dealing with HIV and AIDS prevention and cure – These measures and guidelines shall be issued within three months, and widely disseminated, in electronic media, print media and all popularly accessed public websites – In any legal proceeding in which a protected person is a party or such person is an applicant, identity of applicant has to be suppressed by substituting name of such person with a pseudonym in records of proceedings – Elaborate directions issued. (Para 93)
Facts of the case:
Present civil appeal challenges an order of National Consumer Disputes Redressal Commission, New Delhi in Consumer Complaint. Application by appellant for compensation was dismissed by Commission. Commission dismissed the appellant’s complaint and observed that no expert opinion was adduced or proved before it for establishing medical negligence during the blood transfusion against the respondent/opposite parties. It was also observed that no reason existed for the opposite parties to deny sharing of the appellant’s medical records, and in fact, the discharge certificate, when found was duly supplied to the appellant.
Findings of Court:
Appellant was diagnosed HIV positive, and immediately placed under ART which continues till date. His immune system has gone down, due to untreated condition, for some undetermined time. He complains of reduced mobility; IAF itself has characterised his disability, though assigned it a figure of 30% disability; that was, however, sufficient for them to dispense with his service. As time progresses, he would need assistance of a helper. Even conservatively calculated, such a helper would have to be paid about Rs. 10,000/- to Rs. 15, 000/- per month. If a calculation of average of Rs. 10,000/- to Rs. 15,000/- (i.e. Rs. 12,500/-) for twelve years is taken into account, the total sum would be Rs. 18,00,000/- (Rupees eighteen lakhs only).
Result : Appeal allowed.
JUDGMENT :
S. RAVINDRA BHAT, J.
1. The present civil appeal challenges an order of the National Consumer Disputes Redressal Commission, New Delhi1 [In Consumer Complaint No. 647 of 2017] (hereafter “Commission”). The application by CPL Ashish Kumar Chauhan (hereafter “appellant”) for compensation was dismissed by the Commission. The Commanding Officer, 171 Military Hospital is arrayed as the first Respondent; the Medical Officer at the 171 Military Hospital (“171 MH”) is the second respondent; the Principal Director, Directorate of Air Veterans is impleaded as the third respondent; the Commanding Officer of the South Western Air Command (Gandhinagar HQ) is arrayed as fourth respondent, and the Senior Medical Officer at the said Military facility is impleaded as the fifth respondent. The first, second and fifth respondents are, hereafter, referred to (unless the context otherwise requires) as “Indian Army”; and the third and fourth respondents, as “IAF.”
(I) Relevant Facts
2. The aftermath of the attack on Indian Parliament, (i.e. on 13 December 2001) was followed by heightened tensions at the Indo-Pak border. There was troop mobilization at the border; what is termed as a prolonged “eyeball to eyeball” confrontation between Indian armed forces and Pakistani armed forces. During this deployment and engagement, known as “Operation Parakram” the appellant, who was a radar operative/technician -with the IAF, was deployed at the border. He had enrolled in the IAF from 21.05.1996 in a permanent position and held a combatant rank. His medical category was A4 GI [which is Category A].
3. In July 2002, as his services were needed, he was posted at 302 TRU (Transportable Radar Unit), Pathankot. He fell sick whilst on duty during the operation (Parakram) and complained of weakness, anorexia and passing high colored urine. He was, therefore, admitted to 171 MH, Samba. On 10.07.2002, whilst undergoing treatment at the aforementioned facility, Lt. Col Devika Bhat, posted as MO (Physician), advised him to undergo a blood transfusion. One unit of blood was therefore, transfused to the appellant, for the management of severe symptomatic anemia. The said military hospital facility did not have a license for a blood bank but has been termed by the Indian Army as an “ad-hoc blood bank.” Apparently neither any pathologist nor transfusion expert was posted at the facility as it was specifically opened up during Parakram. The appellant alleges that 171 MH did not possess any facility to check markers of blood, including HIV before transfusion and the blood was indented from another military hospital - 166 Military Hospital (“166 MH”) as per the SoP2 [SoP for ad-hoc blood bank 171 Military Hospital] on “Ad-hoc Blood Bank.” The treatment papers of the appellant were entrusted to the Senior Medical Officer of the 302 TRU, Pathankot, for maintenance purposes. In August 2002, the appellant was again admitted to 171 MH; and this time, his hemoglobin level was found to have increased from 11.5 gm% to 13.0 gm%.
4. In April 2014, the appellant again fell ill. This time, he was admitted to Station Medicare Centre, Head Quarter, South West Air Command (U), Gandhinagar. The test report dated 05.03.2014, reported “negative” for the HIV virus. While undergoing treatment at this facility, he suffered some complications and was consequently, transferred to Military Hospital, Ahmedabad. On further deterioration of his health at the Ahmedabad center, he was further transferred to INHS Asvini, Mumbai, an Indian Naval establishment. While undergoing treatment, his blood samples were taken and on diagnosis, the Lab reports (dated 21.05.2014 and 23.05.2014), revealed that the appellant was suffering from Human Immunodeficiency Virus (hereafter “HIV”). According to the appellant, these two lab reports meet the required parameters for a valid medical document, including ment
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The court reaffirmed the necessity for strict adherence to blood transfusion regulations to prevent medical negligence while addressing HIV transmission risks.
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