SUPREME COURT OF INDIA
SANJAY KAROL, NONGMEIKAPAM KOTISWAR SINGH, JJ.
Nagreeka Indcon Products Pvt. Ltd. – Appellant
Versus
Cargocare Logistics (India) Pvt. Ltd. – Respondent
Civil Appeal No. 4563 of 2026 (@ Special Leave Petition (Civil) No. 19026 of 2023)
Decided On : 17-04-2026
(A) Arbitration and Conciliation Act 1996 – Section 7 – Reference of disputes to arbitration – Alternate Dispute Resolution mechanisms or more particularly, arbitration, can only be the chosen method if both/all parties to dispute can agree that it will be so – This freedom is not only in so far as choosing medium, but it also encompasses choice of forum, applicable law and to some extent even procedural norms – This enables parties to have their dispute decided by keeping in view their own structures and realities – In present matter, possibility of arbitration being used to settle disputes is open however, for disputes to be settled by arbitration, further agreement between parties would be required – Such agreement can only come into existence when both parties agree to the same. (Paras 6 and 13)
(B) Interpretation of Statute – Principles of Contractual Interpretation – Words chosen by parties are the most reliable manifestation of intent – Meaning of words used in contract is not found in strict etymological propriety or popular usage of word(s) as in the subject, occasion or context in which they are used, within contractual realm – Written word is foundation of legal obligation – To disregard or to impute an obligation or meaning which was not intended would compromise party autonomy. (Para 11)
Facts of the case:
Short but significant question arising in this appeal is, when arbitration clause in contract uses word ‘can’, does it necessitate reference of all disputes to arbitration or is recourse to other dispute resolution mechanisms, including that of Civil Court, open for the parties.
Findings of Court:
The clause subject matter of dispute in this appeal indicates merely future possibility of referring disputes to arbitration and as such, it cannot be said to be a binding arbitration agreement.
Result : Appeal dismissed.
Key Points: - The judgment addresses whether the word "can" in an arbitration clause creates a binding arbitration agreement or merely a future possibility. (!) (!) (!) - It outlines the criteria for an arbitration clause to be binding, citing requirements that the agreement contemplate a binding tribunal, derive its jurisdiction from consent or statute, and intend enforceable rights, among others. (!) (!) (!) (!) (!) (!) (!) - It discusses the interpretation of contractual language, emphasizing that the written word reflects intent and that mere use of "arbitration" or "arbitrator" is not sufficient without an immediate obligation to refer disputes. (!) (!) - It references prior judgments and principles (e.g., Jagdish Chander, K.K. Modi, Vidya Drolia) to determine when a clause constitutes an arbitration agreement and the limits of Section 11 proceedings. (!) (!) (!) - The Court held that Clause 25 did not constitute a binding arbitration agreement due to its wording indicating future possibility and lack of immediate consent. (!) (!) (!)
JUDGMENT :
SANJAY KAROL J.
Leave Granted.
2. The short but significant question arising in this appeal is, when the arbitration clause in the contract uses the word ‘can’, does it necessitate the reference of all disputes to arbitration or is recourse to other dispute resolution mechanisms, including that of the Civil Court, open for the parties.
3. The facts of this case lie in a narrow compass. The appellant is a manufacturer of aluminium foil containers and kitchen rolls. In the course of business, it received a contract for purchase of corrugated boxes of aluminium foil from M/s. American Alupack Industries1[‘AAI’]. The eventual product was to be delivered to South Carolina, USA, and regarding such transport, the appellant contracted with the respondent for a total consideration of Rs.2,23,550/- which was inclusive of freight charges, ocean freight, ACD charges, container maintenance charges etc. The total consignment was of six containers, out of which four were delivered successfully prior to the dispute arising between the parties. When it came to the delivery of the fifth container, the dispute in question arose. Apparently, when the respondent delivered the fifth consignment to AAI, the latter failed to pay the requisite amount or, as per established practice, produced the original bill of lading at the time of delivery. Despite this the respondent handed over the goods to AAI on 21st October 2020 resulting into financial loss to the appellant as did not receive payment for supply of the goods to the tune of USD 28064.86. On 10th December 2020 the appellant raised this issue with the respondent, who asserted the factum of a differing past practice of handing over the goods without production of the original bill of lading and denied any liability.
It may be noted here that the bills of lading issued by the respondent contained as Clause 25, a dispute resolution mechanism captioned arbitration which reads as under:
The contract evaluated hereby or contained herein shall be governed by and construed according to Indian Laws. Any difference of opinion or dispute thereunder can be settled by arbitration in India or a place mutually agreed with each party appointing an arbitrator.”
In view of the above dispute, by notice of invocation dated 10th March 2022 the appellant suggested the matter be referred to arbitration for a total amount of USD 13230.86. Apart from replying to the merits of the notice, the respondent also disputed the reference to arbitration suggesting that the clause reproduced supra is not a mandate but leaves open the option to the parties to take the matter to arbitration.
4. The appellant preferred Arbitration Application No.168 of 2022 before the High Court of Judicature at Bombay, seeking appointment of sole arbitrator, which was disposed of in terms of the impugned judgment dated 23rd February 2023 whereby the learned Single Judge held as follows:
18] In the wake of above discussion, since I am of the view that Arbitration clause, which had used the word ‘can’, do not make it imperative for the parties to be referred for arbitration and specifically when the Respondent has refused to be referred for arbitration, in the wake of the choice being available, in terms of the clause contained in the agreement. The Arbitration Application deserve to be dismissed, as it cannot be construed as amounting to ‘Arbitration’ as the mode of” resolving disputes, in absence of affirmation at the end of the opposing party.
Hence, Arbitration Application No.168 of 2022 is dismissed.”
5. We have heard learned counse
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